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  • John Pope

    Lead Editor/Moderator

    21 Posts

    About

    John Pope, a.k.a. JohnP@Dell, has been involved with social media since 2006 and computers since, well, let's just say...

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    • Web Cams on Ubuntu? Easy as Saying Cheese
    • 100 Things to Better Brand Yourself Online
    • Online Conversations Circa 2138
    • And the Most Dangerous Web Domain for Web Surfers is …

    Jay Pinkert

    Raconteur

    11 Posts

    About

    To paraphrase the Bard, some are born great bloggers, some achieve great blogging and some have blogging greatness thru...

    Recent Posts

    • The ROI on GPS
    • Dell Dock Rocks (and/or Rolls) with Its Own Momentum
    • Dell (PRODUCT) RED laptops now available with Windows Vista Home Premium
    • Color (Connect and Organize) My World: Dell launches the “Studio” brand and Dell Dock
    • Surf the Web at 30,000 Feet … Possibly on a New Dell XPS

    Natalie M. Davis

    Manager, Global Operations for Community Team

    11 Posts

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    Natalie and her team engage in conversations on Dell and non-Dell social media sites. She has over 10 years of marketi...

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    • Protect It, Without Comprising Chic Geek Style
    • Wishing Prosperity, Wealth to the Superstitious Olympic-Bound Chic Geek
    • A Girl’s New Best Friend: The Price-Is-No-Object Mobile Phone
    • Le Chic Geek, Sur La Plage
    • Green with Envy of the Eco-Chic Diva

    John Blain

    Gaming Guy

    9 Posts

    About

    John has been active in social media at Dell since April of 2006, starting with the blog outreach team, and now as the ...

    Recent Posts

    • Memory Lane: The Making of a Gaming Griefer
    • In Search of Joe Average Gamer
    • PC Gaming on a Budget
    • There’s a Fine Line Between Gamer and TV Producer, Apparently
    • The Keyboard Concern

    Anne B. Camden

    Consumer Product PR

    8 Posts

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    Anne has been with Dell Corporate Communications for 10 years, proudly practicing product PR the entire time. Started o...

    Recent Posts

    • So Easy Your Mom Can Do It
    • Drinking From the Fire Hose
    • Dell’s "Excellent" Desktop PCs
    • Something from Dell at D6
    • Calling All Gamers…

    Chris Byrd

    Digital Life Liaison

    7 Posts

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    Chris works closely with the online community on all things "digital life" and is known on Twitter as @ChrisBatDell. Wh...

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    • Hey DJs! It’s the Million DJ March
    • Techno Tots – Graco iMonitor
    • BLIP – What Are You Listening To?
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    • Reebok NXT Speaker Backpack vs. the Boom Box

    Randy Gibson

    Imaging & Display Guy

    5 Posts

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    Randy is a technical writer and senior analyst for the Dell Solution Network. A nine-year veteran of Dell, he specializ...

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    • Your One-Stop Solution for Photo Editing
    • New Options for Home Theater
    • Inkjet Printer Tips for Great Photo Quality
    • Pain-Free Wireless on the Way
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    Jesse Leonard

    Vista and Ubuntu Linux Liaison

    4 Posts

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    Jesse Leonard, a.k.a. Dell-Jesse_L within the online Dell community, has been involved in the Dell Forums for eight yea...

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    • Firefox 3 Download Day Logs More than 8 Million Takers
    • Firefox3 Update
    • Latest Mozilla Firefox 3 Update
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    RichardatDELL

    Two Ears, One Mouth Advocate

    4 Posts

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    After a career in Canadian politics, Richard moved to the U.S. to build out a career in communications. He joined Dell ...

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    • That Dreamy Infrared Photographic Feeling Returns, Thanks to LifePixel
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    Richard Bernier

    Dell Community Security Liaison

    3 Posts

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    I have been with Dell for five years; two of those have been spent with the conversations group. You may have seen me o...

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    • Show a Little Laptop Love!
    • Same Phish, Different Scales
    • Look Out for Phishing E-mails

    Winnie Wong

    Alienware Marketing Communications

    2 Posts

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    Winnie has been a part of the Alienware family since 2000, when there were only 64 employees on the payroll. Her passio...

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    • Microtransactions Becoming Major Issue with Gamers
    • First Sighting

    Lionel Menchaca

    Chief Blogger

    2 Posts

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    Lionel Menchaca (LionelatDell in Twitter) has lived and breathed social media for the last couple of years and wishes ...

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    • Vista Tip: Use Snipping Tool for Screen Captures

    Ed Hassinger

    Software Engineer for Austin-based NetQoS

    2 Posts

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    It feels like I bought my first "IBM-compatible PC" just last year. And despite two decades and stints with nine failed...

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    • Windows Vista + Windows XP: The Best of Both Worlds
    • The Vista Media Center PC – This Isn’t Your Father’s DVR

    Jacqui Zhou

    Lead Editor/Moderator of Direct2Dell Chinese (http://chinese.direct2dell.com/)

    2 Posts

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    Born and raised in Shanghai, China, Jacqui always wanted to travel and see the world. After she earned a college degree...

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    • “Bandit” Cell Phones Find Favor Among Chinese Consumers

    Ellen Murphy

    Consumer Public Relations, EMEA

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    Ellen works on the Consumer PR team in EMEA. She has nine years of marketing and communications experience, ranging fro...

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    • Dell UK Formula 1 Test Day Event at Silverstone

    Bob Blomquist

    Senior Manager, Electronic Media

    1 Posts

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    Bob has spent 15 years at Dell working in a number of communications roles ranging from video productions to broadcast ...

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    • Social Network for Pedal Mashers

    Ricardo Guerrero

    Global Online Project Manager & "Twitter Dude"

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    Hailing from Colombia, South America, Ricardo has worked at Dell since 1999 as a content developer, and most recently ...

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    • Twitter: It’s Not Just TMI About Your Friends!

    Dawn Lacallade

    Lead Stormchaser

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    Dawn has been with Community for several years and is currently the Lead Stormchaser for Dell Ideastorm. She has been w...

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    • Wii Fit: Who Says Exercise Can’t Be Fun?

    MoneyGuyBK


    1 Posts

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    MoneyGuyBK is one of our most active and helpful customers on the Dell Community Forum, where he has earned “Supersta...

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    • You and Your Idle PC Can Help Humanity

    Jennifer Allison

    Global Consumer Internal Communications

    1 Posts

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    Jennifer joined Dell’s Corporate Communications group in 2006 to focus on executive and employee communications for t...

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    • Separating Ourselves from the Animals

    Matt Parretta

    Dell Analyst Relations

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    Matt has been at Dell since 2006 and is responsible for relationships with consumer industry analysts. He spent four ye...

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    • Photography PhD Not Required

    Eric Erway

    Program Manager, Global Online

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    Eric serves as a program manager for Dell’s Global Online team, working with multiple groups to translate customer re...

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    • Making Technology Work for You

    Rick Scott


    1 Posts

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    Rick is a PADI open water scuba instructor and photographer. He splits time between his home in Austin and his ranch ne...

    Recent Posts

    • For Under $500, Gear Up for Amazing Underwater Shots

    Todd Smart

    Dell Community Outreach Administrator

    1 Posts

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    My job is to support our Community Liaisons as they help to resolve customer issues. I’m originally from Western New ...

    Recent Posts

    • Wireless Networking is Great, But There Are Practical Concerns

    Jennifer Hughes

    Community Content Manager

    1 Posts

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    Jennifer leads the content coordination for Dell’s social media properties. She has been involved with social media s...

    Recent Posts

    • Technology to Tri

    Geoff Knox

    Supervisor, Global Operations for Community Team

    1 Posts

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    Geoff has been with Dell since 2005 and has been working with Dell’s social media efforts since 2006. He has been a f...

    Recent Posts

    • To Be, or Not To Be, on the Vista SP1 Bandwagon?

    aikiwolfie

    Frequent Contributor to IdeaStorm

    1 Posts

    About

    I got my first Atari when I was only 2 years old - 1980 I think - and I've had a computer of some kind ever since. Past...

    Recent Posts

    • Thoughts on Simplifying IT and After-Sales Support
    • Hey DJs! It’s the Million DJ March
    • Show a Little Laptop Love!
    • In Search of Joe Average Gamer
    • Web Cams on Ubuntu? Easy as Saying Cheese
    • Protect It, Without Comprising Chic Geek Style
    • Memory Lane: The Making of a Gaming Griefer
    • The ROI on GPS
    • New One-Stop Warranty Service Available to U.S. Consumers
    • Windows Vista + Windows XP: The Best of Both Worlds
    • Microtransactions Becoming Major Issue with Gamers
    • I already picked up the
      battlechest. Yep, the graphics in
      the older games are bad by to...
    • Looking really forward to get new
      Win 7. Jaak, http://shop.it.ee/
    • Twice faster than ee PC, screen
      from border-to-border, same
      size/weight and equipped wi...
    • You can download it for
      free http://www.sightspeed.com/del
      lvideochat
    • Unfortunately I throw my sticks in
      my suitcase(purse) I throw it in
      the car seat. I lea...
    • John: I have to admit... I've spent
      an obscene amount of time playing
      Diablo I and II, ...
    • The game looks like it will be a
      winning. I am looking forward to
      its release. Thanks...
    • These were most wonderful articles
      - my sincere congratulations and
      warm regards, Boris Petrov
    • Wow, it is nice to see that
      something is being done about these
      scams! ;)
    • I'm glad there is an option to have
      North American tech support now but
      I'm not impress...
    • I've seen this trend in online
      gaming, and am currently playing an
      Asian game called Pe...
    • I'd also like to know where I can
      download the Dell Dock
    • Wow, that looks great. Its nice to
      see Dell branch out like this.
    • I submitted an idea for an optional
      docking station for the Inspiron
      Mini that would ho...
    • Here is another good article on the
      mini-laptop. http://www.business
      week.com/magazi...
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Archive for the ‘Operating Systems’ Category

Web Cams on Ubuntu? Easy as Saying Cheese

Wednesday, July 2nd, 2008

A number of you have asked for Linux tips on Your Blog. So with a tip of the hat, I’m pleased to pass along a nugget submitted by community member aikiwolfie:

A quick and very simple way to get web cams working in Ubuntu is to install a Gnome application called Cheese. Installation is very simple.

  1. Open a terminal window.
  2. Type sudo apt-get install cheese
  3. Let the installer run and that’s it.

This works for Ubuntu 7.10 and 8.04. I’m not sure about earlier versions. But it won’t hurt to try it.

It’s easy to submit a personal technology tip or an idea for a Your Blog post. Just type your thoughts in the “Idea Submission” box in the upper right corner of Your Blog.

BTW, worth mentioning, for clarity, that if you have an idea related to *improving* Dell products or services, the best way to let us know is to post on the IdeaStorm site.

Posted in Operating Systems, Social Media, Tips | No Comments »

Windows Vista + Windows XP: The Best of Both Worlds

Monday, June 30th, 2008

First off, in the interest of full disclosure, let me say – I like Windows Vista. However, one company can only do so much to ensure a smooth migration from one operating system to another for billions of computer configurations. We’re talking about being compatible with both software and hardware from the past two decades.

For example, my three year old uses an ancient (but small footprint) all-in-one computer. The computer is almost eight years old, but runs Vista well.  However, the two-year-old wireless network card didn’t have a Vista driver available.  I did eventually find one on the Korean version of D-Link’s Web site.  Somehow, I doubt this is Microsoft’s fault that it wasn’t readily available.

However, the Vista issues with software compatibility are another matter. While most of my Windows XP software runs just fine, that isn’t always the case. For a complete list of legacy software Microsoft has tested and certified for Vista, you should check out this Web page. I’d prefer not to setup a new PC, just for purposes of restoring an old backup or performing a numerical calculation on a pervious tax software package.

In this situation, Microsoft Virtual PC is a lifesaver. Computer virtualization is the white-hot field of having a complete, indistinguishable virtual computer (of any operating system) running on the physical computer under your desk. With Microsoft Virtual PC, your Windows Vista PC can run Windows XP without any appreciable slowdown. With Windows XP in a virtual PC consuming the whole screen, there is no way to visually determine Windows Vista as the true operating system installed. The virtual PC even connects to the network as a regular PC. 

My Vista PC running a Windows XP virtual PC within it.

Businesses use virtualization, for many reasons. The most obvious being, there are less pieces of equipment to purchase, organize and replace. This is eco-friendly, as idle virtual servers running on a single box take less energy. Quality Assurance teams like this, because they can quickly set up and remove a test environment without a lot of work.

A virtual PC is typically saved as a single file on the host computer. Microsoft has even started allowing entire downloads of virtual machines for software evaluations. This allows businesses to evaluate complex software installations in minutes, without modifying their network or servers.

Likewise, for the hobbyist at home, Virtual PC is a great place to install trial software. If you don’t like it, delete the Virtual PC. In this case, there is no chance of hosing your true desktop system or having your system changed. A list of my Virtual PCs can be seen below. 

My Vista machine has two virtual Windows XP machines. I test software on the temporary machine, and keep a fresh Windows XP installation around to start over with.

You can download Virtual PC 2007 free of charge from Microsoft’s web site. The download size is a mere 35 MBytes. There are alternatives to Microsoft’s software. VMware is Microsoft’s primary competitor, they also offer a free (but more limited) virtualization product. Likewise, they provide many Linux virtual machines with software preinstalled to evaluate.

Do you still have a copy of Windows XP on DVD? You may be installing it sooner than you think.

Posted in Operating Systems, Tips | 1 Comment »

Dell Dock Rocks (and/or Rolls) with Its Own Momentum

Friday, June 27th, 2008

So it looks like we had two hits in one this week: the new Studio laptops and the Dell Dock.

We knew Studio’s design and features would catch people’s interest, but Dell Dock, which premiered with Studio, turned out to be a stealth sensation and has its own online trajectory. We even scooped Engadget, with Paul Miller approvingly calling out “app-categorization magic and fairly extensive customization.”

In addition to the surge of interest from Gizmodo’s post, several bloggers singled out Dell Dock for special comment. Plugged in Blog shared some favorable first impressions, and Dell Dock merited not entirely dismissive attention from Lonnie Lazar at Cult of Mac.

Since inquiring minds like jervis961 and helmecj01 want to know more, here are a few updates:

  1. Dell Dock will be available on all new Dell consumer PC models (but only with a Vista OS).
  2. A downloadable version will be available to current Dell PC owners in the near future.
  3. It’s available in:
  • English
  • Dutch
  • German
  • Spanish
  • French
  • Japanese

Posted in Desktops, Laptops, Operating Systems | 4 Comments »

The Vista Media Center PC – This Isn’t Your Father’s DVR

Friday, June 20th, 2008

I, like everyone else, want what I want.  I sit in an office, stare at a computer all day and type my fingers to the bone.  When I get home, like you, I want my TV and I want it on my terms.  Unless you’ve been living in a cave, you know how great a digital video recorder (DVR) is.  They give you the freedom to watch a show while recording another, they provide an onscreen TV guide and best of all allow you to skip commercials.  Now, what if I told you, you may already have the best DVR available in your home right now, and it doesn’t require any fees.  A Vista Media Center PC is just that, and is hands down the best TV viewing experience I have ever encountered.

Microsoft hasn’t exactly just introduced this.  For years they have built this capability into Windows to organize your music, photos and videos.  The Media Center program was written specifically to view these items on your TV.  This is commonly called the “10 Foot Interface.”  With all due respect to your grandmother’s scrapbooking efforts, nothing compares to seeing your home photos and movies elegantly organized and in high definition with your own custom audio.  All of this available, with the press of a button on your remote control.

The Vista Media Center program seamlessly records the TV shows you choose from the onscreen guide.  You can opt to record more than one show at the same time, simply by installing an additional TV tuner.  Many tuners don’t require the PC to be opened, and can even record free, over the air (OTA) high definition shows as well.  Like a traditional DVR, you can watch one show while recording another.  If you don’t want a PC in the living room, a Microsoft XBOX 360 will work just as well.  The XBOX connects to your TV, which in turns connects to your PC in another room (wired or wirelessly). 

The free onscreen guide is built into Media Center

With my beefy hard drive I can record as little or much as I like.  My measly (by today’s standards) 200 Gig hard drive has over 40 hours of HDTV.  Odds are, I’ll delete much of it, but the shows look great.   Browsing and selecting a TV show could not be easier.  A large visual thumbnail of each show scrolls across the TV with a description and the time it was recorded.  Even my three year old can successfully navigate the simplistic menu to drill into the very exact “Thomas and His Friends” that he absolutely has to watch.
 

Selecting a recorded TV show is simple and elegant

In another post, I’ll describe how you can edit the TV show you recorded, and splice it into a home movie.   Also, I’ll go into how you can rip your DVD collection and integrate it into the experience.

The fact of the matter is, I have a three year old.  So I don’t have lazy Sunday evenings to sit and watch reruns of “American Dad.”  However, at least it is still pretty darn easy to watch TV on my own terms.

Posted in Desktops, Film, Gaming, HDTV, Home Theater, Laptops, Operating Systems | 3 Comments »

Firefox 3 Fans Target World Record for Downloads

Friday, June 6th, 2008

Mozilla is about to release Firefox 3 to the public and users all over the World are getting ready to set a Guinness Book World Record this month - date to be determined - by having the most downloads in a 24-hour period known as “Download Day 2008.” There is a lot of circulation about the download day in spreadfirefox forum. Release Candidate 2 is already available for download testing in more than 45 languages.

Update: Just saw on Techmeme that Mozilla just set the date: Firefox 3 is coming on June 13 June 17. I’ll follow up with another post later today.

There are many improvements with this release compared to previous versions. For instance, FireFox 3 is based on the Gecko 1.0 Web rendering platform that has been in development for the past 33 months. It also has more than 14,000 updates and improvements added in the Release Notes. To run Firefox 3 your system must meet some Requirements.

Once it was downloaded to my Dell Inspiron 1720 system I could see a vast improvement in speed compared to previous versions. The first thought that crossed my mind was, “Hey, Mozilla must have outdone themselves on this version.” I soon realized that I was correct in my assumption and the final version was still being tweaked for release. After playing around for a while I was very pleased with its performance and capabilities. There are way too many additions to mention here (more posts to come, though).

I also have a Dell 1420N Ubuntu system that has the latest version of Ubuntu installed which Firefox 3 beta version is the built-in browser for “Hardy Heron” 8.04. It also works extremely well with this Linux Platform.

Like any new platform, there are some bugs and known issues with this release that will need to be worked out. Mozilla has a site to report any bugs that you may have during the testing phases.

While Firefox 3 isn’t for everyone, I for one think it is an extremely worthy browser and I am looking forward to using it in my day-to-day Internet browsing. I am also looking forward to posting more Firefox info here on Your Blog.

Posted in Desktops, Laptops, Operating Systems, Web Browsers | 2 Comments »

To Be, or Not To Be, on the Vista SP1 Bandwagon?

Friday, June 6th, 2008

Vista Service Pack 1 has been making its way across the Internet and into homes for a few months now, and Dell is currently shipping it on Vista systems worldwide (for systems using English, French, German, Japanese and Spanish languages with additional languages expected to ship as they become available in the future).  However, for users who are already running Vista but have yet to install this update, the question on their minds is: should I install Service Pack 1?

Unlike the hotfix updates that Microsoft regularly puts out, service packs tend to be much more comprehensive and tend to include not only patches to fix existing problems, but new features and enhancements. The first Service Pack for Vista lives up to this expectation, but most of the changes are subtle enough to go unnoticed by the average user.

So what exactly is in Vista Service Pack 1? It’s a long list, but I like what blogger David Kirk says is the “only” feature that SP1 adds. Beyond that, let’s take a look at why now may be the right time to jump on the SP1 bandwagon:

Stability – SP1 contains all of the hotfixes released since Vista was launched, as well as better driver support for the hardware and software that most people use. Reports coming in from early adopters suggest that the days of frequent freezes and crashes appear to be over.

Performance – The speed at which you copy files, whether it is from one system to another or just on a single system, should see a significant boost. If you have a large media collection or do frequent backups, this is great news. Users who have to work with large image files, such as the kind most of us download from our digital cameras, will notice that they display much faster than before.

Gaming Performance - ExtremeTech has a great write-up comparing SP1 to Vista with just the pre-SP1 hotfixes installed. While 3D performance appears to have improved slightly, 2D performance increases are much stronger. Even this slight increase combined with improved stability should appeal to those using Vista on their gaming rig.

Compatibility – Not specific to SP1, but worth noting: in the time since Vista was released, many companies have been working hard to bring their products in line with the new operating system. The list of compatible software applications and driver support for peripherals such as printers has grown tremendously. A great source for finding out if the applications that you need run on Vista can be found here, courtesy of Microsoft.

For those who have been waiting to see how Service Pack 1 would fare on the systems of early adopters, the waters seem to be fine. This is not the wild slew of changes that we saw in Windows XP when Service Pack 2 was released, but the fairly extensive set of changes to Vista should provide a smoother, more consistent feel to the user experience. When an operating system works best, you should forget that it is even there and SP1 does a good job at staying out of sight and out of your way. If you are waiting for the right time to install it, that time may be right now.

The easiest way to install SP1 is to turn on Automatic Updates but for those of you that would prefer to download SP1 separately, here is a link.

While Dell provides support for the operating system as it originally shipped with your machine, Microsoft is providing installation and compatibility support for Service Pack 1 until March 18, 2009, and this page should provide you with a way to receive it. We’ve also compiled a list of common errors that people have encountered through installing SP1 for Vista and information on how to resolve them. 

Posted in Desktops, Laptops, Operating Systems | 8 Comments »

Vista Search Tip

Tuesday, May 13th, 2008

You gotta love today’s linking capabilities… Lifehacker has this little gem that was picked up and passed along, via a Dell internal blog, by our big boss/prolific blogger Andy Lark:

Instead of clicking on the Start menu and dragging your pointer through menus and submenus of programs, launch what you need without ever taking your hands off the keyboard in Vista. With a single tap of the Windows key, you’ll invoke the Start menu, and your cursor lands conveniently in the search box. Begin to enter the name of the program you need, and Vista will find it as you type. Hit Enter to launch the right choice.

Posted in Operating Systems, Tips | 1 Comment »

Life After Windows XP

Monday, May 12th, 2008

There has been a bit of buzz in the news lately about the sales of Windows XP coming to an end – and more than a few incorrect headlines about Dell’s plans. Let’s set the record straight – there are going to be a limited number of consumer systems available with Windows XP installed after June 30.

As of today, the only way any PC manufacturer, including Dell,  can continue to offer Windows XP past the June 30, 2008, end of sales deadline is through Microsoft’s downgrade rights (DGR) program.

Let me make this clear – this is a Microsoft program. They make it available to PC manufacturers/system builders. They make the rules regarding which operating systems versions are involved, which PCs qualify and how long the program lasts.

Dell extends the program to our customers as a service. And we make serious efforts to make it as painless as possible – like installing XP on the system with all the correct drivers, versus throwing a CD in the box and letting customers figure it out on their own.

The downgrade rights program is not new – it was available the last time we went through an OS transition (W2K to XP).  So, there is nothing “sneaky” about a customer purchasing a Vista system and Dell installing XP Professional on it despite what the headlines imply.

To be honest, the primary customer targets for this program are corporate customers – organizations that manage hundreds if not thousands of systems. Microsoft recognizes these customers need extra time to qualify new software, new hardware, etc., and so the DGR program provides that.  In fact, Dell has been providing this service for OptiPlex, Latitude and Dell Precision workstation systems since *last* April. 

Now, I know you’re wondering, “What does this have to do with ME?”

What’s made the news is that we recently added this service for our Vostro and XPS gaming systems. Remember – this is a Microsoft program, and they make the rules about which OS versions and which PC models qualify.

What are the rules?

  • Customers can purchase select systems that include a license for Windows Vista Business or Vista Ultimate, and have the OS downgraded to XP Professional, which Dell installs.
    • Vista Home Premium and Vista Home Basic are NOT part of the downgrade rights program, NOR is XP Home.
  • The Dell systems that are part of the downgrade rights program are:
    • Latitude laptops, OptiPlex desktops and Dell Precision workstations
    • Dell Vostro laptops and desktops
    • Dell Gaming systems - the XPS 630 desktop and XPS M1730 laptop (Note – Vista Ultimate is the only DGR OS option for these systems)
  • Dell offers the downgrade right program service at no charge on corporate client PCs, and charges a fee ($20-$50) on Vostro and XPS gaming systems.
  • Microsoft has stated the ability to provide the Windows XP recovery media ends on Jan. 31, 2009. After this PC manufacturers/system builders like Dell cannot send out Windows XP media. There will be a few exceptions to this date – for example, some Volume License customers who get images installed through custom factory install (CFI)  can continue to receive Vista licensed systems with XP installed.

So what does a customer get with Dell’s downgrade rights program service?

For the XP Professional that is installed under DGR:

  • A hard drive based solution (software) to restore the Dell system back to the original configuration.
  • A physical disk (media) to allow the reinstallation of the original XP Pro OEM operating system on a Dell computer (available until Jan 31, 2009).
  • A physical disk (media) to allow the reinstallation of XP drivers, utilities and diagnostics on a Dell computer.

And for the Vista Business or Ultimate that was purchased with DGR:

  • A Vista Certificate of Authentication (COA) affixed to the computer
  • A physical disk (media) to allow the installation of the purchased Vista Business or Ultimate OEM operating system on a Dell computer.
  • A physical disk (media) to allow the installation of Vista drivers, utilities and diagnostics on a Dell computer.

Why is Microsoft doing this?

The downgrade rights program is not new. Dell offered this service when the industry transitioned from Windows 2000 to Windows XP. Microsoft and Dell understand that corporate customers take a while to migrate from one OS to another and this program allows them the time required to properly prepare and transition. Gaming and small business customers are invested in legacy applications that may not yet be fully compatible with Vista.

Hope this clears up some of the confusion.

 

Posted in Desktops, Gaming, Laptops, Operating Systems | 6 Comments »

Vista Tip: Use Snipping Tool for Screen Captures

Sunday, May 4th, 2008

Vista’s Snipping Tool is a cool little app that I use just about every day. Its purpose is to grab screen captures from anything within Vista. Unlike using ALT + PrintScreen which takes a snapshot of an active window, the Snipping tool lets you easily grab a portion of the a window, web page, your desktop etc.

Basically, using it you can capture any part of your screen that you want to. This example is part of a page from Media Center:

Mia's Pics

If you’re running Vista, here’s how to start using it. Just click the Windows Vista button at the bottom left of your desktop and search for Snipping Tool. Typically, the only thing you might want to change is the default border ink color, which is red (click Options, then look for Ink Color and choose the default color you want from the drop down). I use white since I’m usually posting these images to Direct2Dell.

Using the tool itself is pretty simple too. When you first launch, it pulls up a little dialog box on your screen. From there just move your mouse to the top left corner of what you want to capture, hold your main mouse button down, then drag your cursor to expand the capture window. Release the button, and it will pop that screenshot into the Snipping Tool where you can save it as a variety of graphic formats. If you mess up on the capture, just click New and start over. After a couple of tries, you’ll be grabbing screens like a pro.

Posted in Eclectica, Operating Systems, Tips | 5 Comments »


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